Inside Help Scout
Inside Help ScoutHow Mabel’s Labels Achieved a 93 CSAT Score while Reducing Support Volume by 58%
Learn how Mabel's Labels' transformed their customer experience and increased team productivity with Help Scout.
Inside Help ScoutHow Castiron Helps Thousands of Customers With a Two-Person Support Team
Learn about Castiron's success using Help Scout.
Inside Help ScoutHow BombTech Golf Increased Customer Satisfaction as Their Business Scaled
Learn about BombTech Golf's success with Help Scout.
Inside Help ScoutSpikeball is a Help Scout User for Life: Here's Why
Learn why Spikeball switched from Zendesk and hasn't looked back.
Inside Help ScoutLitmus Boosts Customer Retention Rate by 26% with Help Scout
Learn how Litmus increased customer retention rate and efficiency by centralizing all customer communications with Help Scout.
Inside Help ScoutWhy Underground Printing Switched from Gmail to Help Scout
Learn why Underground Printing chose Help Scout to upgrade their customer support, and how they take advantage of the entire platform to serve customers.
Inside Help ScoutHow Ashesi University Created a School-Wide Support Center with Help Scout
Learn how Ashesi University centralized emails across all departments, launched a knowledge base, and scaled service with automations at an award-winning university.
Inside Help ScoutHow RealtyNinja Supported 300% Customer Growth with Help Scout
Help Scout is a fantastic support tool, but that’s not all it is. Learn the many ways the RealtyNinja team uses Help Scout to better their business.
Inside Help ScoutHow George Washington University Handled a 22% Increase in Email Traffic
Learn how the team at George Washington University handled a 22% increase in email traffic using Help Scout.
Inside Help ScoutHow FlexJobs Engages Customers With Proactive Messages
Learn how FlexJobs was able to double traffic and contacts during the pandemic as a result of their Beacon and Message setups in Help Scout.
Inside Help ScoutHow Brain.fm Achieved a 95% CSAT Score With Help Scout
Learn how Brain.fm uses Help Scout to uphold its user-first mentality and achieve as much visibility into customer success as possible.
Inside Help ScoutHow OnePageCRM Reduced Their Team's Workload by 50%
Since becoming a Help Scout customer, OnePageCRM has scaled its support solution without compromising a human customer experience.
Inside Help ScoutCustomer Story: Upstream Tech
Before adopting Help Scout, Upstream Tech's support was difficult to manage and evaluate. Help Scout has helped them deliver high-touch, exceptional support.
Inside Help ScoutCustomer Story: GrabCad
See how GrabCad uses Help Scout to create a memorable customer experience and build long-term relationships with nearly 4 million designers, engineers, and manufacturers.
Inside Help ScoutCustomer Story: Springboard
Since becoming a Help Scout customer, Springboard has scaled its support solution without compromising a human and personalized customer experience.
Inside Help ScoutCustomer Story: Influitive
“Having the ability to know exactly how we're performing and having it laid out in a straightforward, visual way makes things really simple for us.”
Inside Help ScoutCustomer Story: Mixmax
Since becoming a Help Scout customer, Mixmax has scaled its support solution without compromising a human and personalized customer experience.
Inside Help ScoutCustomer Story: Panorama Education
Using the Help Scout and Jira integration helps Panorama Education's Client Success, Product, and Engineering teams stay on the same page.
Inside Help ScoutCustomer Story: Tattly
Tattly insists on delighting customers and uses Help Scout to make providing memorable support as easy and fun as it should be.
Inside Help ScoutCustomer Story: Threadless
Since becoming a Help Scout customer, Threadless has scaled its support solution without compromising a human customer experience.
Inside Help ScoutCustomer Story: LanguaTalk
Learn how LanguaTalk, a marketplace for online language tutoring, uses Help Scout to get customers clear and prompt answers to questions.
Inside Help ScoutCustomer Story: GrowSurf
Yun found that Help Scout allowed for the creation of tailored support experiences within the GrowSurf web app itself, leading to optimized support experiences.
Inside Help ScoutCustomer Story: TeamSnap
Since becoming a Help Scout customer, TeamSnap has scaled its support solution without compromising a human and personalized customer experience.
Inside Help ScoutCustomer Story: Tuft and Needle
Tuft and Needle's unflinching focus on customer experience is what helped them become an exceptional company.
Inside Help ScoutCustomer Story: Senneca
Since becoming a Help Scout customer, Senneca Holdings has scaled its support solution without compromising a human customer experience.